For ecommerce brands

Turn every text into a conversation. And every conversation into an order.

Vision Automated builds and runs AI text conversations for ecommerce brands. Launches, carts, reorders and customer questions get a real answer in seconds, in your brand's voice, with a person ready when it matters.

Your Brand
Text message

Today 7:42 PM

Hi Maya! You left the Cold Brew Starter Kit in your cart. Anything I can answer before you check out?

Is it hard to clean? My last one got gross

Fair question. The filter comes apart in two pieces and goes in the dishwasher. Most people rinse it once a week.

ok good. do you ship to Canada?

We do, in 4 to 7 business days. Want your cart link?

yes please

Here you go: yourbrand.com/cart 🛒 Code WELCOME10 takes 10% off your first order.

Done! Just ordered 🙌

Sample conversation. The brand and shopper are made up.

Built for brands that already have the demand

What we help you do

Everything your texts should be doing for you.

Make every buyer feel known

Thank-you notes after the first order. Tips for using what they bought. A heads-up when it is time to reorder. Early access for your best customers. Each message reads like a person wrote it for one customer, because the AI knows what they bought and what they said last time.

Make every launch land

New drops, restocks and flash sales go out the moment they are live, with a direct link. When customers reply with questions about size, shipping or stock, the AI answers right in the thread, so the sale never waits on your inbox.

Win back carts and past buyers

A reminder is not enough. The AI asks what stopped them, answers the real question, and offers a code only when it will close the sale. Customers who stopped ordering get a friendly check-in and a reason to come back.

Learn from every reply

Every reply tells you something. We tag customers by what they buy, what they ask and where they live, and send you a short weekly report: top questions, top objections, and what new customers want next. That is first-party data you own.

Done for you

Software sends texts. We run the conversation.

Most texting tools hand you a dashboard and wish you luck. Vision Automated sets up the flows, writes the messages in your brand's voice, trains the AI on your products and policies, and reviews conversations every week. Your team gets the sales and the summaries, not another tool to manage.

  1. ConnectYour store, your customer list, your products and your policies.
  2. LaunchWelcome, post-purchase, launch, cart and win-back flows, with AI replies and clear handoff rules.
  3. ImproveWeekly conversation reviews, a short report, and tuning based on what customers actually say.

What is included

The pieces behind it.

Store and CRM connection

Customer, order and product data shape every message.

Store data · Order history

Smart segments

Group customers by what they buy, what they reply and where they live.

Targeting · Insights

Flows with AI replies

Welcome, post-purchase, launch, cart and win-back flows. The AI handles the replies.

Flows · AI

Photos and GIFs

Show the product, the unboxing or the how-to right in the thread.

MMS · Media

Sign-up tools

Pop-ups, checkout opt-ins, keywords and QR codes that grow your text list.

Growth

Consent and compliance

Opt-in records, easy opt-out, quiet hours and carrier registration, handled.

Compliance

Proof

See it work.

Questions ecommerce brands ask

What does Vision Automated do for ecommerce brands?

Vision Automated builds and runs two-way AI text conversations for ecommerce brands: post-purchase messages, launches and restocks, cart and win-back follow-up, and answers to customer questions. A person on your team steps in when a conversation needs one, and you get a short weekly report on what customers are asking.

Is this another texting platform my team has to learn?

No. Our team sets it up, writes the messages in your brand's voice, and reviews conversations every week. It works alongside your store and the tools you already use.

What happens when a customer asks something the AI cannot answer?

The conversation goes to a person on your team with a short summary, so nobody has to scroll back. Refunds, complaints and anything unusual go to people by rule.

Can we text customers who never opted in?

No. We only text customers who agreed to receive texts. We help you grow that list with pop-ups, checkout opt-ins, keywords and QR codes, and we keep the consent records.

Who is this for?

High-volume ecommerce brands that already have a customer list and steady orders, and want more of those customers to buy again.

Your customers are already talking. Answer them.

Bring your store and your list. We will show you where texting fits.

Book a call