Conversational AI texting · Vehicle transport · 12 months
A nationwide vehicle transport broker was booking shipments the same way most high-volume operators do: ad traffic in, quote requests stacking up, and a sales team buried in repetitive texting. Vision Automated deployed a conversational AI text agent, backed by a human team monitoring and tuning every week. All numbers below come from the client's CRM and verified monthly reporting.
The engagement, in total
One month, verified
From active nurture to closed deals.
January is historically their slowest month. Counting labor, task-switching losses, and reclaimed selling time, the AI's routine-conversation handling was worth an estimated $4,300 a month to the team.
Before and after
The finding that matters
Three out of four closed deals took a real conversation: questions answered, trust built, follow-ups that did not quit. That volume of disciplined follow-up is exactly the work human teams drop when they get busy, and exactly the work the AI never drops.
The month's lost-deal data told the other half of the story: 7 in 10 lost deals went to a competitor who simply got there first. In this market, speed is not a nice-to-have. It is the whole game.
Behind the numbers
One engagement, not a forecast. Client anonymized. Metrics from verified monthly reporting.
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